Information we collect
We may receive your name, email address, billing country, order details, customer-support messages, and limited technical information needed to operate and protect the website. Payment-card information is handled by Stripe and is not stored by Kali Within.
How we use information
We use information to process and fulfil orders, send transactional messages, provide customer support, prevent fraud, maintain records, meet legal obligations, and improve the store. We do not sell your personal information.
Service providers
We use service providers for website hosting, payment processing, secure file delivery, and transactional email. They process information only for the relevant service and under their own applicable terms and privacy commitments.
Retention
Order and transaction records may be retained as required for accounting, fraud prevention, disputes, and legal compliance. Support correspondence is kept only as long as reasonably necessary for those purposes.
International processing
Because the store serves customers internationally, information may be processed in countries other than your own. Where required, appropriate safeguards will be used.
Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection. You may also withdraw consent where processing is based on consent. Some records may need to be retained where required by law.
Cookies
The website may use strictly necessary technologies for security and operation. If optional analytics or advertising technologies are introduced, this policy and any required consent controls will be updated before they are used.
Contact
For a privacy request, email kaliwithin.store@gmail.com with the subject “Privacy Request.” We may need to verify your identity before completing a request.